Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how Design Custom Hub ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect:

Order information: name, billing/shipping address, payment info (processed securely by Stripe), email, phone
Device/browser information: IP address, browser type, pages visited, referring URLs
Cookies: used to maintain your cart and improve your experience

How We Use Your Information

Process and fulfill your orders
Send order confirmation and shipping updates
Respond to customer service requests
Improve our products and website
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share data only with:

Print & fulfillment partners (to produce and ship your order)
Payment processors (Stripe, PayPal) for secure payment handling
Shipping carriers (USPS, UPS, FedEx) for delivery
Analytics services (Google Analytics) in anonymized form

Cookies

We use cookies for cart functionality, session management, and analytics. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at [email protected].

Data Retention

We retain order records for 7 years for accounting and legal purposes. You may request deletion of non-essential data at any time.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top will reflect any changes.

Contact Us

For privacy-related questions, contact us or email [email protected].